Ohio Valley Educational Service Center employees have access to the Schwendeman Agency, Inc. Advocacy Team to provide help with questions involving claims, coverage, enrollment and all other concerns regarding their employee benefits. Our advocacy team is made up of trained professionals who understand your benefits plan and are highly dedicated to providing solutions to your problems.

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Our Healthcare Advocates will provide assistance with:

• Locating in-network physicians, specialists and facilities beyond use of insurance carrier directory

• Utilizing cost-estimator tools to help save money on healthcare expenses, including prescriptions

• Understanding plan benefits and answering benefit eligibility questions

• Reviewing and explaining medical bills and explanations of benefits (EOBs)

• Resolving billing errors

• Appealing denied claims