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Plan participants enrolled under the member organization’s Jefferson Health Plan coverage, including employees, spouses & dependents are eligible for the benefits offered through the EAP Program. In addition, any other household members of a JHP covered employee may use the EAP. Employees of JHP member organizations who are not covered by the Jefferson Health Plan are also eligible.

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•To register, visit or your EAP achieve solutions website and enter your company name: JEFFERSON HEALTH PLAN

Complete our QuickMatchTM questionnaire to share your preferences

• Review the matches we find for you and choose your personal counselor

• Once you create an account, you can start messaging in your private digital room and book a live session using the Talkspace app or your computer

Enhanced ID Theft-Member-Overview_JHP-Carelon

Enhanced ID Theft-Overview

  • The growing crime of ID theft can impact your family’s safety and financial welfare. Carelon is proud to announce this enhancement to your current ID theft benefit.

EAP Carelon

Employee Assistance Program

  • Counseling

  • Work/Life Support

  • Legal and Financial Services

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  • Eligibility

  • EAP Counseling

  • Legal & Financial Benefit

  • Work-Life Balance Benefit

  • Management Consultations

  • Management Referrals

  • Crisis Incident Debriefing

  • Orientation & Training

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